Verifications
Here at Winpot.mx, we pride ourselves on complying with all rules and regulations established by Mexican law to protect our customers. It is of utmost importance that our users are protected, feel safe, and enjoy their gaming experience with us.
To provide you with a secure and compatible service, we must carry out a simple verification process that guarantees the safety of your funds.
When should I verify my account?
You can verify your account at any time, but it is mandatory before any withdrawal or if you wish to deposit more than $31,271.50 into your account.
What do I need to verify my account?
You will only need to register your basic personal information and send us an official ID, proof of address, and your RFC number.
• Official ID: INE, IFE, or valid Passport
• Proof of address: Utility bill no older than 3 months.
- Additional documentation may be requested as part of the account verification process.
How do I send you my documents?
It's very simple, just upload your documents through our platform by following these steps:
- Log in to your account and click on your profile page.
- Make sure your personal information is complete.
- Select "Verification".
- Click the upload button.
- Choose the type of documents you would like to upload.
- Upload.
Make sure that no uploaded documents are blurred or cropped.
Once your account is verified, you will be notified by email.
If you have any questions or concerns regarding your account verification, please contact our Support team via chat or email at soporte@winpot.mx